Return Policy

At Samantha Green, LMHC , your satisfaction is our priority! As our physical products are made to order through Printful, we want to ensure you understand our return policy:

Returns & Exchanges

Print-on-Demand Products: Since our items are custom-made for each order, we do not offer returns or exchanges unless the product is defective, damaged, or you received the wrong item. Please choose your size, color, and design carefully before placing your order.
Defective or Damaged Items: If your order arrives damaged or defective, we're here to help! Please contact us within 30 days of receiving your order with your order number and a photo of the item’s condition. We'll review your request and, if approved, arrange for a replacement at no additional cost to you.
Wrong Item: In the rare event you receive the wrong item, please contact us within 30 days with your order number and a photo of the incorrect item. We’ll make it right by sending you the correct item.

Refunds

Non-Refundable Items: Due to the nature of print-on-demand, we do not offer refunds on custom-made items unless they are defective, damaged, or incorrectly fulfilled.
Refund Process: If your return or exchange is approved, we will issue a refund to your original payment method. Please allow 5-10 business days for the refund to process.

Cancellations

Order Changes or Cancellations: Orders can only be modified or canceled within 24 hours of placing your order. After this period, the order is sent to production and cannot be changed or canceled.

How to Contact Us

If you have any questions about your order or need assistance, please reach out to us at SamanthaGreenLMHC@gmail.com. We're here to help!

***Some exclusions include digital products which are NOT refundable***

Privacy Policy for Products
Sold on Amazon

Effective Date: August 23rd, 2024

1. Introduction

Welcome to Green Wellness Resources on Samantha Green, LMHC. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, shipping address, phone number, and payment information.
Non-Personal Information: Browser type, IP address, and usage data.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you about your orders, updates, and promotions.
Improve our website and customer experience.
Comply with legal obligations.

4. Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and track your activity on our site. You can adjust your cookie settings in your browser.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: To process payments, manage shipping, and deliver customer support.
Legal Authorities: If required by law or to protect our rights.

6. Data Security

We implement security measures to protect your personal information. However, no online data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications.
Request information about how your data is being used.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at SamanthaGreenLMHC.com